Policies & Terms

Below you’ll find our complete store policies, including information on returns, shipping, terms of service, and privacy. These policies help set expectations and ensure transparency for our customers and partners.

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Refund & Return Policy

**All sales are final.**
Due to the made-to-order nature of our cabinetry, we do not accept returns, exchanges, or cancellations once an order has been placed.
If you receive a product that is damaged, defective, or incorrect, please contact us within **2 days of delivery**. Email us at info@cabineteffects.ca with your order number, photos, and a description of the issue.
We’ll review each case promptly and, if applicable, provide a resolution such as a replacement part or repair guidance.
By placing an order, you acknowledge and accept this policy.

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Shipping Policy

We currently ship Cabinet Essentials products across Canada.
Local Delivery (Southwestern Ontario):
Local delivery is available and automatically calculated at checkout based on your order size and distance from our facility. Delivery fees and options will be shown before completing your order.
Nationwide Shipping (Outside Our Local Delivery Zone):
Shipping outside of Southwestern Ontario is available, but requires a **custom shipping quote** before placing an order.
Due to the size, weight, and variability of our cabinetry products, we cannot offer flat-rate shipping across Canada. If you are located outside our local delivery area, please email us before placing an order to request a quote.
To request a shipping quote, contact us at info@cabineteffects.ca with your:
- Shipping address or postal code
- List of desired products or order details
Once we provide your quote, we’ll work with you to coordinate payment and delivery.
Additional Notes:
- Orders typically ship within **10–12 business days**
- All deliveries are handled by trusted third-party carriers
- Tracking information is provided once your order ships
- Please inspect deliveries upon arrival and report any visible damage within 48 hours

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Terms of Service

By purchasing from Cabinet Essentials, you agree to the following:
- Product dimensions and specifications are provided to the best of our ability
- Customers are responsible for verifying fit, usage, and installation requirements
- We are not liable for delays or issues caused by third-party shipping providers or independent contractors
- Product availability and pricing are subject to change without notice
- Orders are subject to final approval
We reserve the right to cancel or refuse any order for any reason.

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Privacy Policy

We are committed to protecting your privacy and handling your personal information responsibly.
- We only collect information necessary to fulfill your order and provide customer support
- Your data is never sold or shared with third parties, except as needed to process your order (e.g., payment gateways, shipping providers)
- All payments are securely processed through Shopify’s encrypted checkout system
- You may opt out of marketing communications at any time using the unsubscribe link in our emails
For questions about your personal data or privacy rights, please contact us at info@cabineteffects.ca

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Cabinet Essentials by Cabinet Effects 
https://cabinetessentials.ca
Phone: 519-699-0009  
Email: info@cabineteffects.ca
Address: 2617 Herrgott Rd. St Clements, Ontario, Canada N0B 2M0