FAQ
What is Cabinet Essentials?
Cabinet Essentials is a streamlined cabinetry line featuring lacquered shaker cabinets in three timeless colours—White, Grey, and Navy. Designed for homeowners and contractors, it offers high-quality, fully assembled cabinets at accessible price points with fast turnaround times. We focus on clean design, durable materials, and top-notch customer service.
Are the cabinets fully assembled?
Yes—all Cabinet Essentials cabinets are delivered fully assembled and ready for installation. No flat packs, no surprises.
What materials are used in your cabinets?
Our cabinets feature ¾” thick particle core cabinet box construction for added strength and durability. Doors and drawer fronts are made from premium 5-piece HDF panels, and drawer boxes use metal sides with a particle core bottom panel for long-lasting stability.
Do your cabinets come with soft-close hinges and drawer glides?
Yes, soft-close hardware is included on all doors and drawers as a standard feature—no upgrades required.
Sizing and Availability
What sizes do your cabinets come in?
Base cabinets: Widths from 6" to 42"
Wall cabinets: Heights from 12" to 42"
Pantry cabinets: Available in single or double door layouts, up to 90" tall
Can I get custom sizes or modifications?
Cabinet Essentials is built around a fixed set of SKUs to ensure consistent pricing and faster lead times. If your project requires fully custom sizing, specialty finishes, or unique design elements, we recommend reaching out to our parent company, Cabinet Effects Inc., for a tailored solution.
Ordering and Lead Times
How do I place an order?
You can build your order directly on our website at cabinetessentials.ca. At checkout, select local delivery (available within Southwestern Ontario) or local pickup from our shop at 2617 Herrgott Road in St. Clements, Ontario—just 15 minutes outside Kitchener-Waterloo.
What is the lead time?
Most orders are ready for pickup or delivery within 10-12 business day. We’ll confirm the expected timeline once your order is placed.
Do you offer rush order service?
We may be able to accommodate faster turnaround times. Please contact us before placing your order to confirm availability.
Do you offer design services?
Yes. We offer a basic layout review for Cabinet Essentials orders when plans are provided by the customer. For detailed design support—including 3D renderings and site-specific planning—our full design package is available.
Shipping & Delivery
Do you deliver?
Yes, we currently deliver within a 150 km radius of Waterloo, Ontario. Delivery fees are based on distance and will be calculated at checkout or included in your quote.
Can I pick up my order?
Absolutely. Local pickup is available from our shop in St. Clements, Ontario. We’ll notify you as soon as your order is ready.
Returns, Warranty & Support
What is your return policy?
Because each order is made to order, returns are not accepted unless there is a manufacturing defect. Please double-check your selections before confirming your order.
Is there a warranty?
Yes. All Cabinet Essentials cabinet boxes and components come with a 5-year limited warranty against manufacturing defects. Our premium lacquer finish includes a 2-year limited warranty. Full details can be found on our Policies & Warranty page.
What if something arrives damaged?
Please inspect your order upon delivery or pickup. If any item is damaged, contact us within 48 hours so we can resolve the issue promptly.
See our Policies & Terms page for more details.
Need More Help?
If you have any other questions, don’t hesitate to reach out. We’re here to help make your project a success.